BURQ offers a hybrid pricing model based on volume or apps so you can find the perfect plan to power your integrations and scale with confidence.
|
Pricing Model
|
PLAN
Standard |
PLAN
Professional |
PLAN
Premium |
|---|---|---|---|
Transactions |
100K monthly transactions |
500K monthly transactions |
≥1M / month (custom limits available) |
Data Storage
This is the amount of storage space allocated for logs, metadata, and historical
data generated by your integrations. It helps you track activity and troubleshoot issues.
|
30GB |
60GB |
100+GB |
Data Retention
This is the duration in days that your log and metadata history is saved on our
servers. A longer retention period allows for more extensive historical analysis and compliance.
|
30 days |
60 Days |
180+ Days |
Sandbox Environment
A separate, non-production environment where you can test and develop your
integrations without affecting your live data. It's a safe space for experimentation and new
deployments.
|
1
(fair-use limits)>
"** Sandbox fair-use limits: persistent non-production environment. |
1
(fair-use limits)>
"** Sandbox fair-use limits: persistent non-production environment. |
2
(fair-use limits)>
"** Sandbox fair-use limits: persistent non-production environment. |
All Core Features
This indicates access to the fundamental functionalities of the BURQ iPaaS
platform, including our drag-and-drop workflow builder, pre-built connectors, transformations, and
monitoring tools.
|
Yes |
Yes |
Yes |
Users (Seats)
This is the number of individual users who can access and work within your BURQ
iPaaS account. Each user gets their own login and permissions.
|
Up to 3 users |
Up to 5 users |
10+ users (expandable as needed) |
Health Analytics
A PowerBI reporting dashboard that provide real-time insights into the
performance and status of your integrations.
|
Included |
Included |
Included |
*Customers have the option to select a pricing model based on volume or number of integrations, based on whichever fits their needs.
*There are no surprise costs
*All products require an annual contract.
*We offer custom pricing based on your requirements and also offer Enterprise License Agreements (ELA) to support enterprise-wide deployments. Please contact us to discuss your needs.
*Remaining complimentary support hours cannot be carry forwarded
Transaction-based pricing is a model where costs are determined by the number of transactions or the total data processed per month, suitable for organizations with a steady transaction volume
It allows them to scale their costs directly with their usage, making it ideal for data-intensive operations or industries with seasonal spikes (e.g., e-commerce, finance).
Endpoint-based pricing is a model where pricing is structured around the number of integrations or endpoints connected. Simply put, if you need a unique set of credentials for an application, it counts as 1 endpoint. It offers a more predictable cost structure, allowing these businesses to budget for a specific number of connections without worrying about fluctuating transaction-based fees.
Starter |
Growth |
Enterprise |
|
|---|---|---|---|
Role-based Access
A security feature that allows you to define and assign different levels of
access and permissions to users. This ensures that users can only access the data and features
relevant to their roles.
|
Yes |
Yes |
Yes |
Multi-Factor Authentication
An enhanced security measure that requires users to provide two or more
verification factors to gain access to their account, significantly reducing the risk of unauthorized
access.
|
Yes |
Yes |
Yes |
Dedicated Account Manager
A single point of contact and an expert from our team assigned to your
account. They provide personalized support, strategic guidance, and help you get the most out of the
platform.
|
Not Included |
Yes |
Yes |
Complementary Free Support Hours
A limited number of free support hours provided after your solution goes live.
This is for addressing any immediate post-deployment issues or tweaks.
|
2 hrs/mo (no rollover) |
3 hrs/mo (no rollover) |
5 hrs/mo (no rollover) |
Uptime Guarantee
Our commitment to a minimum level of service availability, typically expressed
as a percentage (e.g., 99.9%). It ensures the reliability and continuous operation of the
platform.
|
99.50% |
99.90% |
99.95% |
Backup Frequency
How often your critical data and configurations are backed up to a secure
location. A higher frequency ensures minimal data loss in the event of a failure.
|
Weekly |
Every 3 Days |
Daily |
Backup History
The duration for which your backups are stored and available for restoration.
A longer history gives you more options for recovering data from an earlier point in time.
|
7 Days |
14 Days |
30 Days |
Response Time
The guaranteed maximum time it takes for our support team to initially respond
to a support ticket. This is the time from when you submit a ticket to when a support agent first
acknowledges it.
|
<8 hours |
<4 hours |
<2 hours |
Resolution Time
The guaranteed maximum time it takes for our support team to resolve a support
ticket. This is the time from initial submission to a completed fix or solution.
|
<1 Week |
<3 Days |
<8 hours |
Support Hours (Add-On)
The specific hours and days when our support team is available to assist you.
This feature can be extended beyond standard business hours for an additional fee.
|
60 hours available (add-on) |
100 hours available (add-on) |
200 hours available (add-on) |
|
Pricing Model
|
PLAN
Standard |
PLAN
Professional |
PLAN
Premium |
|---|---|---|---|
Transactions |
100K monthly transactions |
500K monthly transactions |
≥1M / month (custom limits available) |
Data Storage
This is the amount of storage space allocated for logs, metadata, and historical
data generated by your integrations. It helps you track activity and troubleshoot issues.
|
30GB |
60GB |
100+GB |
Data Retention
This is the duration in days that your log and metadata history is saved on our
servers. A longer retention period allows for more extensive historical analysis and compliance.
|
30 days |
60 Days |
180+ Days |
Sandbox Environment
A separate, non-production environment where you can test and develop your
integrations without affecting your live data. It's a safe space for experimentation and new
deployments.
|
1
(fair-use limits)>
"** Sandbox fair-use limits: persistent non-production environment. |
1
(fair-use limits)>
"** Sandbox fair-use limits: persistent non-production environment. |
2
(fair-use limits)>
"** Sandbox fair-use limits: persistent non-production environment. |
All Core Features
This indicates access to the fundamental functionalities of the BURQ iPaaS
platform, including our drag-and-drop workflow builder, pre-built connectors, transformations, and
monitoring tools.
|
Yes |
Yes |
Yes |
Users (Seats)
This is the number of individual users who can access and work within your BURQ
iPaaS account. Each user gets their own login and permissions.
|
Up to 3 users |
Up to 5 users |
10+ users (expandable as needed) |
Health Analytics
A PowerBI reporting dashboard that provide real-time insights into the
performance and status of your integrations.
|
Standard |
Standard |
Professional |
*Customers have the option to select a pricing model based on volume or number of integrations, based on whichever fits their needs.
*There are no surprise costs
*All products require an annual contract.
*We offer custom pricing based on your requirements and also offer Enterprise License Agreements (ELA) to support enterprise-wide deployments. Please contact us to discuss your needs.
*Remaining complimentary support hours cannot be carry forwarded
Transaction-based pricing is a model where costs are determined by the number of transactions or the total data processed per month, suitable for organizations with a steady transaction volume
It allows them to scale their costs directly with their usage, making it ideal for data-intensive operations or industries with seasonal spikes (e.g., e-commerce, finance).
Endpoint-based pricing is a model where pricing is structured around the number of integrations or endpoints connected. Simply put, if you need a unique set of credentials for an application, it counts as 1 endpoint. It offers a more predictable cost structure, allowing these businesses to budget for a specific number of connections without worrying about fluctuating transaction-based fees.
Starter |
Growth |
Enterprise |
|
|---|---|---|---|
Role-based Access
A security feature that allows you to define and assign different levels of
access and permissions to users. This ensures that users can only access the data and features
relevant to their roles.
|
Yes |
Yes |
Yes |
Multi-Factor Authentication
An enhanced security measure that requires users to provide two or more
verification factors to gain access to their account, significantly reducing the risk of unauthorized
access.
|
Yes |
Yes |
Yes |
Dedicated Account Manager
A single point of contact and an expert from our team assigned to your
account. They provide personalized support, strategic guidance, and help you get the most out of the
platform.
|
Not Included |
Yes |
Yes |
Complementary Free Support Hours
A limited number of free support hours provided after your solution goes live.
This is for addressing any immediate post-deployment issues or tweaks.
|
2 hrs/mo (no rollover) |
3 hrs/mo (no rollover) |
5 hrs/mo (no rollover) |
Uptime Guarantee
Our commitment to a minimum level of service availability, typically expressed
as a percentage (e.g., 99.9%). It ensures the reliability and continuous operation of the
platform.
|
99.50% |
99.90% |
99.95% |
Backup Frequency
How often your critical data and configurations are backed up to a secure
location. A higher frequency ensures minimal data loss in the event of a failure.
|
Weekly |
Every 3 Days |
Daily |
Backup History
The duration for which your backups are stored and available for restoration.
A longer history gives you more options for recovering data from an earlier point in time.
|
7 Days |
14 Days |
30 Days |
Response Time
The guaranteed maximum time it takes for our support team to initially respond
to a support ticket. This is the time from when you submit a ticket to when a support agent first
acknowledges it.
|
<8 hours |
<4 hours |
<2 hours |
Resolution Time
The guaranteed maximum time it takes for our support team to resolve a support
ticket. This is the time from initial submission to a completed fix or solution.
|
<1 Week |
<3 Days |
<8 hours |
Support Hours (Add-On)
The specific hours and days when our support team is available to assist you.
This feature can be extended beyond standard business hours for an additional fee.
|
60 hours available (add-on) |
100 hours available (add-on) |
200 hours available (add-on) |
Advanced monitoring with custom reports, historical trend analysis and proactive alerting.
Scale your plan as transaction volume grows beyond your current transaction capacity.
Benefit from direct access to our skilled team and enhance your integration capabilities with expert assistance tailored to your needs
Add more user licenses beyond your default allocations
Increase your storage space for logs, metadata, and archived integration data.
Extend how long data is retained beyond the default retention period.
Get isolated or multi-region deployment for mission-critical workloads with higher uptime.
Get a custom connector built and deployed for your specific needs
Single environment with usage limits for development and testing.
Purchase an additional endpoint without changing your plan.
Upgrades Sev-1 to <4h response / <3 days resolution; 24×7 P1 channel; P1 phone bridge.
Upgrades Sev-1 to <2h response / <8h resolution; 24×7 P1; P1 bridge; named escalation. Included with Enterprise base.
An “App” is defined as a single endpoint, or connection, to an application or system (e.g., Salesforce, NetSuite, a custom API). An integration, or a single workflow, requires at least two Apps to connect and transfer data between them. A “Transaction” is a single data record or a call that is processed by your integration.
Your account will not be automatically disabled. Instead, you will be notified when you are nearing your plan’s monthly transaction limit. We offer flexible options to upgrade your plan or purchase additional transactions to cover any overage. For Enterprise plans, overages are handled on a case-by-case basis.
Our plans are designed to scale with your business. The Starter plan is ideal for new and small businesses with basic integration needs, offering core features and essential support. The Growth plan is for growing businesses with more complex requirements, including a sandbox environment, multi-factor authentication, and increased data retention. The Enterprise plan is a fully customizable solution for large organizations, providing all features, a dedicated account manager, and premium support with faster response times.
A sandbox environment is a dedicated, isolated space where you can build, test, and troubleshoot your integrations without affecting your live production data. It’s a crucial tool for ensuring your integrations are robust and error-free before you deploy them to your live environment. This is available in our Growth and Enterprise plans.
Yes. You can customize your plan by adding features such as dedicated support hours, enhanced backup frequency, or higher transaction limits. Our add-ons allow you to tailor the platform to your specific needs without committing to a higher-tiered plan.
The Enterprise plan is a custom solution tailored to your specific business requirements, volume, and support needs. To get an accurate quote, please contact our sales team. We will work with you to understand your integration needs and build a package that fits your organization perfectly.
Yes, each plan includes a set number of connections, and you can add more as needed for an additional cost. If you’re unsure how many connectors you need, our team can help you choose the right plan.
Get in touch for more information and clarifications
