Neoss Limited adopted a custom Burq integration solution to sync shopify with their ERP system, streamlining data flow, communication, and efficiency
Neoss Limited
Medical Equipment Manufacturing
The challenge was to automate data synchronization between the client's Shopify stores and AX2012 to optimize product management, customer orders, and inventory control.
Neoss® was founded in 2000 by Fredrik Engman and Professor Neil Meredith to advance dental implant treatment, focusing on reducing patient treatment time, optimizing inventory control, and improving outcomes.
Seeing existing implant systems as overly complex, Neoss created a simpler, more efficient solution. Through innovation and collaboration, they developed a high-quality implant system.
The client faced a challenge with their eCommerce stores running on Shopify, where customers could create accounts, place orders, and manage inventory. On the backend, they were using AX2012 for adding new products, viewing customer orders, creating shipments, and managing inventory. However, as the client revamped their Shopify stores, they encountered the complex task of automating the data synchronization between the stores and AX2012.
This challenge meant they had to find a way to eliminate manual processes, reduce errors, and ensure seamless, real-time updates across both platforms.
Burq iPaaS provided Neoss with a custom solution that easily addressed their integration challenges. By automating the data synchronization between Shopify and AX 2012, Burq enabled Neoss to sync products, inventory, and sales orders in real-time, eliminating manual data entry and reducing errors. The solution also maintained a mapping of products across both platforms, ensuring consistency and accuracy. Additionally, Burq facilitated the creation and updating of customer accounts, further streamlining operations. With integrated warehouse management, Neoss was able to optimize their inventory control and ensure smoother, more efficient operations.
Through these integrations, Burq iPaaS helped Neoss overcome the complexities of manual processes and system synchronization, ultimately enhancing their business efficiency and customer experience.
We delivered AX 2012 to Shopify integration using the Burq iPaaS.
The services we provided includes: :
The Burq team not only thoroughly understood the client’s needs but also provided insightful suggestions at every stage to enhance the solution’s effectiveness. Multiple ideas were proposed for each challenge, followed by collaborative brainstorming sessions to narrow down the most viable and cost-effective options. This approach not only boosted the client’s confidence in Burq but also contributed to greater business efficiency.
By guiding the client through a clear understanding of their requirements, Burq helped resolve critical business cases. We created detailed workflows to illustrate how Burq would manage specific use cases, ensuring that the client could easily visualize and trust the solution’s implementation.
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